Privacy Policy

1. Information We Collect

Information You Provide Directly

• Name
• Email address
• Phone number
• Property or service address
• Project details or service requests
• Any other information you voluntarily provide through forms, calls, text messages, or email

Information We Collect Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on each page, and referring URL

Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Understand how visitors use our site
• Support advertising or analytics tools, such as Google Analytics or Google Ads

You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and provide quotes or services
• Schedule and manage service appointments
• Communicate updates, reminders, or service-related information
• Send special offers or promotional messages, if you opt in
• Improve our website, advertising, and customer experience
• Comply with legal obligations

3. How We Share Information

We only share information when necessary to:

• Work with trusted service providers, such as scheduling software, website hosting, analytics platforms, or marketing tools
• Respond to your service request or provide customer support
• Comply with the law or protect our legal rights
• Complete a business transaction, such as a merger, acquisition, or sale of assets

Any third parties are required to protect your data and use it only for authorized purposes.

4. How We Protect Your Information

We use reasonable physical, electronic, and administrative measures to safeguard your data. While no online platform is 100% secure, we work to minimize the risk of unauthorized access, misuse, disclosure, or loss of personal information.

5. Your Rights Under the Connecticut Data Privacy Act

If you are a Connecticut resident, you may have the right to:

• Access the personal information we have collected about you
• Correct inaccurate personal information
• Delete personal information, with certain exceptions
• Obtain a copy of the data you provided to us in a usable format
• Opt out of the sale of personal data, targeted advertising, or profiling

New England Gutters Inc. does not currently sell personal data.

To exercise these rights, please contact us using the information in Section 9. We will respond within 45 days of receiving your request, as required by law.

If we deny your request, you have the right to appeal by contacting us again. We will provide a written explanation within 60 days.

6. Your Privacy Choices

You can:

• Opt out of promotional emails at any time by clicking "unsubscribe" or contacting us directly
• Disable cookies through your browser settings
• Request deletion or correction of your personal data
• Opt out of promotional text messages by replying STOP, where applicable

7. Links to Third-Party Sites

Our website may link to third-party sites, such as social media platforms, review platforms, payment providers, or partner services. We are not responsible for their privacy practices. Please review their privacy policies when visiting those sites.

8. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights under the CTDPA, please contact us: